Renewals Manager

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

Our Renewals team ensures our partners in educational technology aexperience frictionless renewals. Through collaboration, strong relationships, and advocacy, the Renewals team positively impacts customer retention through proactive engagement and delivering excellence to our customers.

Description

The Renewals team focuses on optimizing the renewals processes, managing data, and improving efficiency within the Renewals team. The team handles tasks such as forecasting, pipeline management, and sales analytics to drive successful outcomes.

Your day-to-day job will consist of:

• Proactive customer engagement
• Creations of and management of renewals pipeline
• Cross-Functional collaboration to drive customer success

Minimum Qualifications

• Minimum of 2 years of relevant and related work experience.
• Bachelor’s degree or equivalent, or equivalent years of relevant work experience.
• 1-2 years’ prior experience in direct client support role
• Strong negotiation and interpersonal skills
• Must thrive in a fast-paced, ever-changing environment

Preferred Qualifications

• Proficient in Microsoft Office suite
• Prior Salesforce, CRM, and Gainsight experience preferred
• Strong customer service, presentation, and conflict resolution skills

Compensation & Benefits

PowerSchool offers the following benefits:

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $60,100 - $85,700 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.